FAQ

Question 1

Shipping

Answer

All of your order entitled international free shipping. We normally dispatched the order with 48 hours from Australia and it might take about 9 working days to arrived. Exact timing may be varied.

Question 2

How long should I burn my candle?

Answer

We suggest to burn the 100% natural soy wax candle not less than 1 hour and no more than 4 hours.

Question 3

What is mila effie candle made of?

Answer

mila effie candles use 100% pure soy wax , natural wooden wicks and best quality fragrance and essential oils from Australia.

Question 4

Why there is froesting and lumpy on candle top after first burn?

Answer

This is a sign of 100% natural soy wax and the frosting and lumpy is perefctly normal and will not affect the burn efficientcy of the scented candle.

Question 5

Can I send to PO box or SF locker?

Answer

I am sorry we do not offer to send to PO box or SF locker at this moment. We can deliver to any home or office address for FREE.